At 5jil, we take the privacy of every Philippine player seriously. This Privacy Policy explains exactly what personal data we collect, how we use it, who we may share it with, and the rights you have over your own information. Please read it before creating an account.
Here are the six most important things to know about how 5jil handles your personal data. The full details are in the policy sections below.
5jil only collects personal data that is necessary to operate the platform and maintain your account. We don't collect data we don't need. This policy explains every category of data we gather and why each category is required.
All data transmitted between your device and the 5jil platform is encrypted using SSL. Account credentials, financial information, and personal details are stored securely and protected with multiple layers of access controls to prevent unauthorised access.
5jil does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Data sharing with third parties is limited to partners essential for platform operations — such as payment processors and KYC verification services — and only under strict confidentiality agreements.
Identity verification (KYC) is a platform requirement before deposits and withdrawals are enabled. The government-issued ID and address documents you submit are used solely for identity verification and anti-fraud purposes. They are handled under the same data protection standards as all other personal data at 5jil.
5jil uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse how the platform is used so we can improve it. Essential cookies cannot be disabled as the platform requires them to function. You can manage non-essential cookies through your browser settings.
As a 5jil account holder, you have the right to access the personal data we hold about you, request corrections, and in certain circumstances, request deletion. You can also withdraw consent for non-essential data processing at any time. Contact [email protected] to exercise any of these rights.
By creating and using a 5jil account, you confirm that you have read and understood this Privacy Policy.
Email us at [email protected] or visit our FAQ for common data-related questions.
This Privacy Policy describes how 5jil collects, uses, stores, and protects personal information in connection with the operation of the 5jil online gaming platform, available at 5jil.vu. This policy applies to all registered users and visitors based in the Philippines.
This Privacy Policy applies to all individuals who access or use the 5jil platform, including visitors who browse the site without registering, registered account holders, and individuals who interact with 5jil through customer support channels.
The 5jil platform is intended solely for residents of the Philippines aged 21 and over. By using the platform, you confirm that you meet these eligibility requirements and consent to the data practices described in this policy. If you are using the platform on behalf of another person or entity, you represent that you have the necessary authority to bind that person or entity to these terms.
We may receive identity verification results from third-party KYC service providers, and fraud risk signals from payment processors, as part of our account security and anti-money laundering obligations.
5jil uses the personal data we collect only for the purposes listed below. We do not use your data for purposes incompatible with those stated here without first obtaining your consent or as otherwise permitted by applicable law.
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, KYC documents, contact details |
| Processing deposits and withdrawals | Financial account details, transaction history |
| Identity verification and fraud prevention | KYC documents, IP address, device data, payment history |
| Platform security and OTP authentication | Mobile number, session data, device information |
| Customer support | Account data, support communication records |
| Responsible gaming monitoring | Betting activity, session duration, deposit patterns |
| Platform improvement and analytics | Usage data, session behaviour, device and browser data |
| Promotions and personalised offers | Account preferences, game history, opted-in marketing consent |
Promotional communications are only sent to players who have opted in. You may withdraw marketing consent at any time by contacting [email protected].
5jil processes your personal data on the following legal bases:
5jil does not sell your personal data. We share your data only with the third parties listed below, and only to the extent necessary for the stated purpose.
We require all third-party service providers who process personal data on our behalf to implement appropriate technical and organisational security measures and to process data only in accordance with our instructions.
5jil uses cookies and similar tracking technologies to make the platform work correctly and to improve the user experience. Here is how we categorise them:
You can manage cookie preferences through your browser settings at any time. Note that disabling all cookies may affect your ability to log in or use certain features of the 5jil platform.
5jil implements appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, disclosure, or destruction. These include:
While we take all reasonable precautions, no online platform can guarantee absolute security. In the event of a personal data breach that poses a risk to your rights, we will notify affected users as required by applicable law. You should also take steps to protect your own account — including keeping your password confidential and reporting any unauthorised access to [email protected] immediately.
5jil retains personal data only for as long as it is necessary for the purpose for which it was collected, or as required by applicable law.
When data is no longer required and no legal obligation applies, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
As a 5jil account holder, you have the following rights regarding your personal data. You can exercise any of these rights by contacting [email protected].
You can request a copy of the personal data 5jil holds about you. We will provide this within a reasonable timeframe and at no charge for standard requests.
If any personal data we hold about you is inaccurate or incomplete, you can request that we correct or update it. Some corrections may require re-verification of your identity.
You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to any overriding legal or regulatory retention obligations.
In certain circumstances, you may request that we restrict how we process your data while a query or complaint is being resolved.
Where processing is based on your consent or on a contract, you may request a copy of your personal data in a structured, machine-readable format.
Where processing is based on your consent — including marketing communications — you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
5jil may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When we make material changes, registered account holders will be notified via the email address associated with their account before the update takes effect.
The date shown at the top of this page reflects when the policy was last updated. We encourage you to review this page periodically. Continued use of the 5jil platform after a policy update constitutes your acceptance of the revised terms.
If you have questions about any change to this policy, please contact us at [email protected] before continuing to use the platform.
For the full platform usage rules, including account eligibility and betting terms, see the Terms & Conditions page.
Player protection tools and support resources are detailed on the Responsible Gaming page.
Common questions about accounts, data, deposits, and security are answered in our FAQ section.
To exercise your data rights or raise a privacy concern, email our team directly at [email protected]. We aim to respond within two business days.